Shipping Policy

Welcome to the Studio! We place a high value on delivering exceptional customer service! All orders are processed within 10 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email.  You will receive another notification when your order has shipped.  Once your order has been shipped, please allow 1 to 14 business days to receive your package.  There is potential for delays given COVID-19 restrictions and US Postal issues that are out of our control.  We appreciate your patience!  We aim to get you your product to enjoy as quickly as possible!  When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.  Please allow 48 hours for the tracking information to become available.  If you haven’t received your order within 15 business days of receiving your shipping confirmation email, please contact us at contact@studiogause.com with your name and order number, and we will look into it for you!